Shipping Policy

At Lampost Aroma, we are committed to ensuring that your shopping experience is seamless and enjoyable. This Shipping Policy outlines important details regarding the shipping and delivery of your orders.

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Order Processing

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- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
- Processing Time: Orders are processed within [1-3] business days. 

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Shipping Options and Delivery Times

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We offer multiple shipping options to cater to your needs. Delivery times and costs may vary based on your location and the selected shipping method:

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1. Standard Shipping: Delivery within [5-7] business days.
2. Express Shipping: Delivery within [2-3] business days.

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Note: Delivery times are estimated and may vary due to unforeseen circumstances like weather conditions or courier delays.

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Shipping Charges

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- Free Shipping: Enjoy free standard shipping on orders above [₹999] within India.
- Shipping charges for orders below [₹999] and for express delivery will be calculated at checkout.

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Order Tracking

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- Once your order is shipped, you will receive a tracking number via email.
- Use this tracking number to monitor your shipment’s progress on the courier’s website.

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Undelivered Packages

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In the rare event that a package is returned to us as undelivered:

- We will contact you to arrange a reshipment or refund.
- Additional shipping charges may apply for reshipment's.

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Damaged or Missing Items

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- If your order arrives damaged or with items missing, please contact us at support@lampostaroma.com within [48 hours] of delivery.
- Include your order number, photos of the damaged items, and the packaging for prompt assistance.